WHAT GETS MEASURED, GETS MANAGED

I heard this saying years ago. “You can’t manage it if you can’t measure it.” Fundamentally I took it to mean you need to monitor important things so you can tell if actual performance matches expected performance. Most people would agree that we should measure things like sales, safety and quality, but there are other […]

LET GO TO GROW

Someone once told me that being a parent is a gradual process of letting go. The day you take your new baby home it is completely and entirely dependent upon you in order for it to survive.  Gradually over the years your child is able to do more for itself and its reliance on you lessens. […]

Change – friend or foe?

Welcome mat

There are three constants in life. Death, taxes and change. Heraclitus, the Greek philosopher, said “nothing endures but change”. If we accept that change keeps happening, why then do so many of us avoid it, ignore it and turn our back on it, sort of like how we would treat someone that we really didn’t […]

Why most changes fail

Failure

Change is a massive issue for organisations. Some do it well. Most do it poorly. I see the results of poorly designed and implemented change all the time. It got me thinking – why do most organisations stuff up when it comes to effective change? It might sound simple, but it’s lack of planning. Most […]